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Hotel · Seoul · Seoul Special City

Grand Mercure Imperial Palace Seoul Gangnam

A 5-star hotel in Seoul's Gangnam district, blending residential-style rooms with executive amenities. Check-in from 15:00, parking available, and a location close to Hak-dong tube station.

  • Gangnam location with easy subway access
  • Residential-style rooms with kitchenettes
  • Indoor and outdoor pools plus sauna
8.4 Great 478 reviews Booking.com 8.4 · 478 reviews

About

Grand Mercure Imperial Palace Seoul Gangnam

Grand Mercure Imperial Palace Seoul Gangnam sits in Gangnam-Gu, Seoul's upscale modern center, surrounded by skyscrapers, designer brands, and stylish nightlife. The hotel is nearly a 10-minute walk from Hak-dong tube station, making it a practical base for exploring the city's business and entertainment districts.

The property offers a range of room types, from Deluxe Twin Rooms to one-bedroom residences, many with kitchenettes, coffee machines, and bathtubs. The hotel also hosts a restaurant, bar, indoor and outdoor swimming pools, a sauna, and a fitness center, plus meeting and banquet facilities.

  • No smoking on site
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled

In brief

What works, what to weigh

+

Strengths

3 reasons to book
  • High comfort and cleanliness — Guests consistently praise the comfort of the rooms and the overall cleanliness, which is reflected in the 9.2 comfort rating.
  • Strong service and staff — Service and staff both rate 8.8, and reviews highlight attentive, friendly staff and prompt problem resolution.
  • Gangnam location with easy transit — The hotel is close to Hak-dong tube station and surrounded by restaurants and nightlife, making it a convenient base.

Worth weighing

3 to weigh
  • Facilities score is notably low — The facilities rating is a 5.7, which may indicate dated or underwhelming on-site amenities compared to the rest of the hotel.
  • Some guests find it short of 5-star expectations — One review explicitly states that, by international standards, the hotel falls short of its 5-star claim, citing tired rooms despite the lobby.
  • Potential for room inconsistencies — While many guests praise the rooms, one review criticizes room condition, suggesting variability across different room types or floors.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Deluxe One-Bedroom Queen Room

  • 1 Queen-size bed and 1 Single bed

Residence

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Premier One-Bedroom Residence

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Executive King Room

  • 1 King-size bed,2 Single beds
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Deluxe One-Bedroom Residence

  • 2 Single beds,1 Queen-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Deluxe Twin Room

  • 2 Single beds,1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Deluxe Corner King Suite

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Pool & Wellness

  • Indoor swimming pool
  • Outdoor swimming pool
  • Sauna
  • Fitness centre

Dining

  • Restaurant
  • Bar/ Lounge area
  • Coffee shop
  • Room service

Business & Events

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Room Amenities

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Tea and coffee facilities
  • Electric kettle
  • Flat-screen TV

Services

  • 24-hour reception
  • 24-hour security
  • Luggage storage
  • Currency exchange
  • Laundry
  • Dry cleaning
  • Housekeeping

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.4
Great 478 reviews

Guest-rated 8.4/10 from 478 reviews

Booking.com · 8.4 · 478 reviews
8.4Verified guest

“Breakfast was distinctive, and the room had a comfortable decor with a huge bathroom to unwind in. The location was convenient, with taxis and restaurants nearby.”

8.4Verified guest

“The location stood out, with restaurants downstairs and easy access to Gangnam. Service was great, and the subway and a real imperial castle were close by.”

8.4Verified guest

“The hotel is marketed as five-star, but by international standards it falls short. A fancy lobby isn't enough when the rooms feel grubby and tired.”

8.4Verified guest

“Our room was pleasant and beautifully decorated, with a south-facing window and easy access. Breakfast was amazing, and check-in was quick.”

8.4Verified guest

“I stayed in a cozy, nicely decorated room with a big south-facing window. Service was top-notch, the pool was awesome, and there's a cute cafe in the lobby for coffee and snacks.”

8.4Verified guest

“Hard to think of anything to complain about.”

04 — Location

Getting around Seoul

The property sits in Seoul.

Gangnam-gu: The hotel sits in Seoul's upscale modern center, known for gleaming skyscrapers, designer brands, and stylish nightclubs with big-name DJs spinning techno and house.

Hak-dong Tube Station: Nearly a 10-minute walk from the hotel, giving easy access to Seoul's subway network.

640, Eonju-Ro, Gangnam-Gu, Seoul, Seoul Special City, 135-010, South Korea

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 11:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
305 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 to 23:59, and check-out is by 11:00.

Is parking available at the hotel?

Yes, the hotel offers parking, including valet parking.

Are pets allowed?

No, pets are not allowed at the property.

Does the hotel have a swimming pool?

Yes, the hotel features both indoor and outdoor swimming pools.

Is there a shuttle service to the airport?

Yes, the hotel provides a paid airport shuttle service.

Are there facilities for disabled guests?

Yes, the hotel has rooms and facilities for disabled guests, including a lift.

The bottom line

Grand Mercure Imperial Palace Seoul Gangnam earns strong marks for comfort, service, and location, making it a reliable choice for business or leisure in Gangnam. However, the low facilities score and mixed room comments suggest you should set expectations accordingly, especially given the 5-star price point.

8.4A solid Gangnam stay with caveats on facilities.

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